Legal

Privacy Policy

Last updated: April 2026

1. Information We Collect

When you interact with Skardu Spring, we may collect the following information:

  • Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
  • Order Information: Products purchased, quantities, payment method, and delivery details.
  • Communication Data: Messages sent through our contact form, AI assistant, or WhatsApp.
  • Newsletter Data: Email address when you subscribe to our newsletter.
  • Usage Data: Browser type, device information, pages visited, and time spent on our website.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating order updates and delivery notifications
  • Responding to your inquiries and support requests
  • Sending promotional offers and newsletters (with your consent)
  • Improving our website, products, and services
  • Ensuring the security and integrity of our platform

3. Data Protection

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. We do not store payment card information on our servers.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except:

  • Delivery partners to fulfill your orders
  • Payment processors to handle transactions
  • Legal authorities when required by law

5. Cookies

Our website uses localStorage to save your shopping cart and preferences. We use minimal analytics to improve user experience. You can clear your browser data at any time to remove stored information.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications at any time
  • Request a copy of your data
  • Lodge a complaint with relevant authorities

7. Contact Us

For any privacy-related inquiries, please contact us at: